---
lang: en
title: Zonka Feedback vs CloudTalk
canonical: "https://saasspecs.com/cloudtalk-vs-zonka-feedback/"
hvce_version: 1
tenant: saasspecs
slug: cloudtalk-vs-zonka-feedback
record_kind: comparison
content_sha256: 028b720b4071db16428fb5e9efb4b0066559e3320a7e70b749eb657e1f734b90
indexed_at: "2026-07-05T09:03:45.274Z"
license: citation-free
entities:
  -
    role: a
    slug: cloudtalk
    name: CloudTalk
    type: Thing
    profile_url: "https://saasspecs.com/item/cloudtalk/?format=md"
  -
    role: b
    slug: zonka-feedback
    name: Zonka Feedback
    type: Thing
    profile_url: "https://saasspecs.com/item/zonka-feedback/?format=md"
---
# Zonka Feedback vs CloudTalk

## Pair

- **A**: Zonka Feedback
- **B**: CloudTalk

## Entity A

- **Title**: [CloudTalk](https://saasspecs.com/item/cloudtalk/?format=md)
- **Deployment Link**: [Deploy CloudTalk Stack Layer](https://partnerstack.com/placeholder/cloudtalk)

### Summary

CloudTalk is a cloud-based phone and call center solution for customer service teams.

### Description

CloudTalk provides VoIP calling, call recording, and customer interaction management integrated with CRMs and helpdesks. It's designed for customer service teams, sales departments, and support centers that need to manage high call volumes with built-in analytics and automation.

### Attributes

- **Free Plan**: Yes
- **Starting Price**: 29 USD/mo
- **Call Recording**: Yes
- **CRM Integrations**: 20+ (integrations)
- **IVR System**: Yes
- **Call Analytics**: Yes

## Entity B

- **Title**: [Zonka Feedback](https://saasspecs.com/item/zonka-feedback/?format=md)
- **Deployment Link**: [Deploy Zonka Feedback Stack Layer](https://partnerstack.com/placeholder/zonka-feedback)

### Summary

Zonka Feedback collects and analyzes customer feedback across multiple channels to improve satisfaction and loyalty.

### Description

Zonka Feedback is a customer feedback and experience management platform that enables businesses to gather, analyze, and act on customer insights. It integrates surveys, NPS tracking, and feedback collection across web, mobile, email, and in-app channels. The platform serves mid-market and enterprise companies looking to measure and improve customer satisfaction metrics.

### Attributes

- **Free Plan**: Yes
- **Starting Price**: 25 USD/mo
- **Survey Channels**: 7+ (channels)
- **NPS Tracking**: Yes
- **API Access**: Yes
- **Response Limit (Free)**: Varies (responses/month)

## Comparison context

This comparison covers the following catalog entities:

- [CloudTalk](https://saasspecs.com/item/cloudtalk/?format=md) (a)
- [Zonka Feedback](https://saasspecs.com/item/zonka-feedback/?format=md) (b)