---
lang: en
type: Thing
title: "Freshdesk by Freshworks Review, Pricing & Alternatives | SaaS Compare"
description: Compare Freshdesk by Freshworks with alternatives. Pricing, features, and specs.
llms_summary: Freshdesk by Freshworks. Compare Freshdesk by Freshworks with alternatives. Pricing, features, and specs. canonical profile on SaaS Specifications Database
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tenant: saasspecs
slug: freshdesk-by-freshworks
record_kind: entity-profile
content_sha256: 10a354f4fff5ec7ed6a6db96fb842fc73458f82119852fd315cfa8facbc49359
indexed_at: "2026-07-05T09:03:45.274Z"
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    slug: freshdesk-by-freshworks
    name: Freshdesk by Freshworks
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---
# Freshdesk by Freshworks

Cloud-based customer service platform enabling businesses to manage support tickets across multiple channels.

## Record

- **Deployment Link**: [Deploy Freshdesk by Freshworks Stack Layer](https://partnerstack.com/placeholder/freshdesk-by-freshworks)

### Summary

Cloud-based customer service platform enabling businesses to manage support tickets across multiple channels.

### Description

Freshdesk is a cloud-based helpdesk software that consolidates customer support from email, phone, chat, social media, and self-service portals into a unified interface. It serves small to mid-market businesses and enterprises seeking to streamline ticket management, improve response times, and track customer satisfaction metrics.

### Attributes

- **Free Plan**: Yes
- **Starting Price (Paid)**: 15 USD/agent/month
- **Agents (Free Plan)**: 1 agents
- **Support Channels**: 5+ (channels)
- **AI Copilot**: Yes
- **Mobile App**: Yes


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