Freshservice by Freshworks
Cloud-based IT service management and customer support platform for managing tickets, assets, and service requests.
System Parameter Breakdown
- Free Plan:
- Yes
- Starting Price (Paid):
- 49 (USD/mo)
- Support Channels:
- Email, Chat, Phone, Portal, Mobile
- Automation Rules:
- Yes
- Asset Management:
- Yes
- Integration Support:
- 500+ (integrations)
Freshservice is an ITSM and customer service platform that helps IT teams and support departments manage incidents, requests, and assets through a unified ticketing system. It's designed for organizations of all sizes that need to streamline IT operations and customer support workflows with automation, self-service capabilities, and multi-channel support.