Gorgias

Gorgias is a customer service platform that unifies support across multiple channels into a single inbox.
Gorgias - Customer Service profile photo

System Parameter Breakdown

Free Plan:
Yes
Starting Price:
10 (USD/mo)
Unified Channels:
Email, Chat, SMS, Social Media, Messaging Apps
AI-Powered Automation:
Yes
Shopify Integration:
Native
Team Collaboration:
Yes

Gorgias consolidates customer messages from email, chat, social media, and messaging apps into one shared inbox, enabling support teams to respond faster and more efficiently. It's designed for ecommerce brands and online businesses that need to manage customer service across multiple touchpoints without switching between different tools.