Zonka Feedback

Zonka Feedback collects and analyzes customer feedback across multiple channels to improve satisfaction and loyalty.
Zonka Feedback - Customer Service profile photo

System Parameter Breakdown

Free Plan:
Yes
Starting Price:
25 (USD/mo)
Survey Channels:
7+ (channels)
NPS Tracking:
Yes
API Access:
Yes
Response Limit (Free):
Varies (responses/month)

Zonka Feedback is a customer feedback and experience management platform that enables businesses to gather, analyze, and act on customer insights. It integrates surveys, NPS tracking, and feedback collection across web, mobile, email, and in-app channels. The platform serves mid-market and enterprise companies looking to measure and improve customer satisfaction metrics.